Make sure that the cable and device you are using are both capable of 100W. Use licensed and certified cables as some third party cables may not work.
Articles in this section
- How do I charge the Guide 12 Power bank?
- What battery types can be used in my Guide 12 Power Bank?
- What if the power from my USB-C devices is not flowing the correct way?
- How does the flashlight function on my Venture 35 & 75 Power bank?
- Is the Venture 75 fully waterproof?
- Why is my gear not charging from my Venture Power Bank?
- How do i reset my Sherpa 100AC (Prev. Version)?
- How do i put my Sherpa 100Ac into blackout mode?
- Why is the USB-C port not charging my device on my Sherpa 100?
- Why is the port light on my Sherpa 100 device red?
- See more