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  1. Goal Zero Customer Support
  2. General
  3. General Customer Service

General Customer Service

  • What is Goal Zero Rewards?
  • Where can I find Material Safety Data Sheets (MSDS) for your products?
  • What does the name Goal Zero mean?
  • What is the difference between Modified-sine wave inverter and Pure-sine wave inverter?
  • How long will my power bank or power station hold a full charge if unused?
  • What types of batteries does Goal Zero use?
  • What does “battery lifecycles” mean?
  • Are your products dangerous?
  • Where are your products made?
  • I lost my product. Do you replace lost products?
  • Do you donate products?
  • How do I get my upcoming trip or project sponsored by Goal Zero?
  • Do you offer military discounts?
  • How do I dispose of a broken or retired Goal Zero product?
  • I did not find the answer to my question, how can I reach you?
  • Can I be notified if you ever offer any discounts or new products?
  • Where can I purchase Goal Zero products?
  • How do I register my products?
  • What products can i apply the Welcome 10% off Discount Code to?
  • What is Open Box?
  • I emailed Customer Service. When will I hear back?

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